TRAINING OUTLOOK – Geneva, Vaud, Neuchâtel, Valais, Fribourg, Zürich, Bâle, Bern

The goals of this course on Outlook and the internet are:

To adapt Outlook to your work to save time and improve self-organisation.
To optimise email management.
To become proficient in sending and receiving attachments.
To manage your contacts, tasks and calendar.
To share collective resources.
To surf on the internet

Participants
Open to everyone.

Programme

Product presentation

The window and new features of Outlook
Presentation of the work area

Configuring Outlook options

Customising the message display.
Messaging options.
Practical exercises
Navigation in Outlook 2010.

Administering email sending

Composing and formatting basic messages.
Entering auto-complete addresses.
Defining message options.
Using signatures.
The Options button.
Adding an attachment, item or object.

Administering email receipt

The inbox symbols.
Reading messages: snapshot / reading pane.
Classification by sender.
Unread messages display.
Replying to and forwarding messages.
Printing messages.
Practical exercises
Sending messages with voting buttons, read receipt and attachments.

Managing your inbox

Instant search.
Creating folders (Folders tab).
Using task indicators and colour codes.
Sorting by categories.
Copying, moving, archiving and deleting messages.

Advanced email options

Out of office assistant with targeted messages.
Tidying up the mailbox.
“QuickSteps”.
Practical exercises
Searching, creating folders, and setting a rule after the activation of the out of office assistant.

Managing the calendar

Customising the calendar display.
Creating non-recurring and recurring appointments.
Searching for items.
Practical exercises
Organising a meeting; checking the availability of participants.

Managing contacts/tasks/notes

Creating and managing contacts.
Creating and assigning a task.
Practical exercises
Creating a task, a new contact and mailing lists; creating and customising a note.

MS INTERNET EXPLORER

Internet history and activity
Search engines
Advanced searches
Favourites
History
Changing the start page

Course requirements

Windows basics.

Practical exercises

This course on Outlook, which is based on realistic simulation exercises and a comparison of different practices, will equip participants with techniques that can be used directly.

Course diploma / certificate

A certificate is obtained at the conclusion of the Outlook course.

Our trainings can be provided tailor-made for your organization or organized in-company.

Are you looking for an in-company training? Download our training catalog.

If you are rather interested in tailored training…
Please fill in the form below, we will gladly give you more information about our tailored trainings:

All our courses can be delivered in English, French, German, Swiss German, Italian, or Spanish.

All our services are available in Switzerland: Geneva, Vaud, Neuchâtel, Valais, Fribourg, Zürich, Bâle, Bern.