NEGOTIATION SKILLS TRAINING – (Geneva, Vaud, Neuchâtel, Valais, Fribourg, Zürich, Bâle, Bern), Bâle, Bern
The goals of this course on negotiation skills are:
To acquire negotiation skills and to practice negotiating.
Participants
Anyone who has to negotiate as part at work.
Course requirements
No special knowledge required.
Practical exercises
This course, which is based on realistic simulation exercises and a comparison of different practices, will equip participants with techniques that can be employed directly in the field.
Training programme for the art of negotiation skills
Organising and structuring negotiations
What does negotiation mean?
The different parts of a negotiation
The different types of negotiation
Concept of disagreement between two parties:
- shared values
- secondary conflicts
Setting the goal of the negotiation:
- Exploiting the opposing party’s game and how to avoid your own strategy being uncovered
Strategy and tactics:
- How to use the common goal in negotiations to keep the focus on the ultimate objective
- Learning how to distinguish between emotions and logic
The dynamics of the negotiating process: basic tools and techniques
The argument:
- Organising your thinking
- Prioritising arguments based on the goals to be met
Belief: supporting the project and presenting clear arguments
Listening and persuasion:
- Respecting the other party
- Using the opposing party’s arguments
Concluding
The negotiating sequence
Learning how to prepare for negotiations
Understanding the different steps to follow to control the situation
Learning how to handle objections
Learning how to analyse and deal with difficult situations
Learning how to close a deal and turn it into action
Similar types of training courses:
- Training- Acquiring and retaining customers (Geneva, Vaud, Neuchâtel, Valais, Fribourg, Zürich, Bâle, Bern)
- Training- Marketing and social networks (Geneva, Vaud, Neuchâtel, Valais, Fribourg, Zürich, Bâle, Bern)
- Training- Public speaking (Geneva, Vaud, Neuchâtel, Valais, Fribourg, Zürich, Bâle, Bern)
Our trainings can be provided tailor-made for your organization or organized in-company.
Are you looking for an in-company training? Download our training catalog.
If you are rather interested in tailored training…
Please fill in the form below, we will gladly give you more information about our tailored trainings:
All our courses can be delivered in English, French, German, Swiss German, Italian, or Spanish.
All our services are available in Switzerland: Geneva, Vaud, Neuchâtel, Valais, Fribourg, Zürich, Bâle, Bern.